Megaworld Lifestyle Malls, The Medical City Steps Up Partnership for Mall Safety

Eastwood City

September 25, 2020

Medically-approved safety and sanitation best practices to ensure a safer and happier experience.

Eastwood City, Q.C. – Megaworld Lifestyle Malls and The Medical City (TMC) held a ceremonial turnover of sanitation modules as part of their intensified collaborative effort to ensure a safer and happier malling experience for mall guests.


The modules contain medically-approved and recommended sanitation best practices that are now being strictly implemented across Megaworld’s 20 lifestyle malls in the country, particularly in its partner restaurants, retail outlets, cinemas, indoor amenities and outdoor common areas. 


Present during the turnover ceremony held at Eastwood Mall were representatives from TMC led by Atty. Martin P. Samson, chief operating officer, and Mr. Lawrence Sibayan, AVP – Relationship Management & Business Development, who turned over the sanitation modules. The sanitation modules were received by Mr. Graham M. Coates, head of Megaworld Lifestyle Malls, and Ms. Tefel Pesigan – Valentino, vice president and head of Marketing and Business Development of Megaworld Lifestyle Malls. 

(from left) Ms. Tefel Pesigan - Valentino, VP and Head of Marketing and Business Development, Megaworld Lifestyle Malls, Mr. Graham Coates, Head of Megaworld Lifestyle Malls, Atty. Martin Samson, Chief Operating Officer, The Medical City, and Mr. Lawrence Sibayan, AVP - Relationship Management & Business Development, The Medical City

One of the most important things that we have in our malls is consistency. And the consistency to implement world standards in mall sanitation is very important to us. With our partnership with The Medical City, we now have upgraded standard procedures that will enable us to make sure the mall is compliant in every aspect of the mall shopping experience.

- Graham Coates, FVP and Head, Megaworld Lifestyle Malls

Following the program, the executives conducted a brief mall inspection to oversee the implementation of sanitation measures across the mall and retail establishments.


The turnover ceremony builds on Megaworld Lifestyle Malls’ collaboration with the premier medical network in June to intensify mall safety and sanitation standards and ensure strengthened protection of mall customers.



Under the collaboration, The Medical City created comprehensive mall sanitation protocols that are supported by medical industry insights, including standards in general prevention measures such as hygiene, social distancing and temperature check; environmental cleaning and disinfection; and waste disposal efforts.


Megaworld Lifestyle Malls also conducted medical and technical consultation with The Medical City to ensure that its safety measures are up-to-date. Mall staff and employees participated in online and on-site technical training to ensure that they correctly and consistently implement mall sanitation, disinfection and infection control guidelines.


The strengthened partnership for a #SaferAndHappier malling experience of Megaworld Lifestyle Malls and The Medical City aims to captivate and encourage mall-going customers to embrace the new normal with a sense of hope, unity, and happiness while practicing extra precautions, and assure the public that it is safe to visit malls and in-mall clinics alike.

Megaworld Lifestyle Malls and The Medical City both share the same passion for caring for the people whom we serve. We at The Medical City believe that it is a good partnership and advocacy, both for the malls and for the hospital.

- Atty. Samson
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